Perhaps it seems ridiculous, yet one of the most difficult aspects of a web designer’s job happens before the project even begins. Even experienced designers might be stumped when it comes to determining the criteria for a website project.
What is the reason behind this? It frequently comes down to communication. Clients may struggle to express their requirements, which is normal. As a result, it is typically left to designers understand what the clients want — which can be difficult. It is inevitable for anyone to understand the client requirements completely. Even when you have a good idea of what you need for a project, things seem to pile up unexpectedly.
None of this is a perfect process. However, certain techniques may assist you in painting a better image of what a website project would require. Here are a few suggestions to help you get started.
Understand the Project features carefully
It is uncommon for a feature to be self-explanatory when discussing project needs with a customer. These objects are almost always more than meets the eye.
The mention of a shopping cart might sound simple enough. But eCommerce is an incredibly broad subject. What that term conjures up in your client’s mind might be decidedly different than your vision.
It is not enough to merely understand that a shopping cart is required. A precise explanation of what that cart is supposed to perform is also required. As a result, you’ll want to acquire as much information as possible, including specifics such as:
- What kinds of goods and services are available?
- How will payments be done?
- Is shipping required? If that’s the case, how will it work?
- Will taxes or VAT be required to be collected?
- What features will be introduced to provide clients the greatest purchasing experience possible?
Make Use of Your Experience to Assist Clients
As previously said, communication is critical in understanding the requirements of a website project. And you have a valuable secret weapon at your disposal: your prior experiences. They may be used to improve both conversation and management.
One advantage of experience is the ability to identify red flags. These are items mentioned by a customer that is either inaccurate or imprecise. Consider a customer who requests a website but only specifies desktop screen size. Experience has taught you that a contemporary website must be compatible with all screen sizes. As a result, this is something to discuss.
Look for Relevant Project Examples
It is sometimes simpler to demonstrate a website function than it is to describe it. This is especially true for more complex things such as shopping carts or navigational UIs. However, it might be helpful for almost anything else.
Some designers will ask customers for a list of websites they enjoy at the start of the design process. This gives us strong ideas for different layout and design elements. It can also be useful for calculating overall website needs.
Clients’ expectations are frequently influenced by features they’ve used on other websites. They might point to specific interactions or features that they find appealing. And, perhaps more importantly, they can tell us what they don’t want. Perhaps a sample website is only a fraction of what they seek. However, it provides a foundation upon which to develop.
This also works in both directions. Even if your customer hasn’t given you any examples, you may supply your own. In any case, it gives clarity to project requirements.
Getting a Complete Picture of Your Project
The project requirements for a website affect every aspect of the design and development processes. First and foremost, they calculate the preliminary cost estimate. This guarantees that you are appropriately compensated for your efforts.
Second, they aid in avoiding the dreaded scope creep. You are less likely to encounter objects that were previously ignored. Make no mistake: it is nearly impossible to meet every imaginable demand. Furthermore, there is always the possibility that needs will develop in parallel with the project.
However, better communication and attention to detail may make a significant impact. By following the procedures outlined above, you will have overall view of your projects. And that is something that everyone will benefit from.